Trusted by The Fastest Growing Brands in The World
Businesses Across The World Love KWIM
Team Shared Inbox
A centralized place for multiple team members for all incoming and outgoing inquiries. Easily collaborate on responses and ensure that no messages are missed or overlooked.
- Assign incoming messages to specific team members
- Set priorities for incoming messages.
- Collaborate on responses to messages in real-time
- Track the status of messages and see who is working on them
- Set up automatic notifications for new messages
- Use customizable templates for frequently used responses
- Integration with other tools and processes, such as CRM, Helpdesk, Maintenance, RMA and After Sales
Automated Notifications
Trigger automated messages based on specific events or actions. Keep your customers informed and up-to-date on important events or actions.
- Set up custom triggers that will cause a notification to be sent
- Use customizable templates for the content of the notification
- Condition-based notification sending
- Track the delivery and status of notifications
- Integration with other tools and processes, such as CRM, Helpdesk, Maintenance, RMA and After Sales
Templated Responses
Pre-written messages and replies that can be quickly used to professionally answer customer queries that save time and ensure consistent messaging.
- WhatsApp Approved pre-built library of commonly used responses
- Use customizable placeholders to automatically insert relevant information
- Create and manage the library of templated responses
- Use rules or conditions to determine when a specific templated response should be used
- Multi Linguale Template Support
- Templates for Audio, Video, Document, Text and Image messages
Rich Media Campaign
Create Interactive Audio, Video or Image based campaigns to engage the viewer and enhance the user experience. Grab the attention of potential customers and showcase a product or service in a more dynamic and engaging way.
- Engaging, dynamic, and effective campaign designing
- Customize the campaign to match the brand and aesthetic
- Track campaign metrics such as read, open rate, clicks, and conversions
- Target specific audiences or demographics based on various factors
- Integrate with other advertising or marketing tools
Analytics and Reporting
Measure various KPIs for individuals, teams and campaign with built-in analytics and reporting. Generate reports and insights to improve business performance.
- Intuitive dashboard to visualize and understand the data
- Track and monitor key metrics and indicators
- Collaborate with other users for sharing reports and insights
- Set up alerts and notifications
KWIM for Your Business
KWIM for Sales Team
With the KWIM chat widget on your website, you can reduce first response times, boost conversions and improve engagement.
KWIM for The Support Team
KWIM is a brand new chatbot platform built to help retailers get more out of their support and communication with customers.
KWIM for The Marketing Team
KWIM builds personalized communication strategies around best practices and delivers tailored offers to customers that get attention and convert.
Power of KWIM
KWIM is the fastest growing communication platform built on WhatsApp APIs
Message
Open Rate
Rise in
Productivity
Reduction in
Marketing Costs
Reach
WhatsApp Users
Why KWIM is Different
Using KWIM
-
Built
on Top Of Official WhatsApp API Meaning Completely Secure
and Safe Communication
-
Creating Superior Brand Image
-
Option to Get “Verified Green Tick” on WhatsApp
-
Higher Engagement Rates
-
Option to Add Buttons, Links, Images, and Documents in
Messages
-
Complete User Interaction Tracking including Delivery, Open,
Read Receipt
-
Possible to Execute Auto Responses and Automated Drip
Campaigns
-
Can Be Used With Chatbots, Full Automation Possible
Using "Other" Solutions
-
Could Be Built Using Dubious Ways and May Not Work After
Sometime
-
Your
Brand Name
is Not Visible
-
You
Can't Get
"Verified Green Tick" on This
-
Your Engagement Rate Remains Unknow Due To No Reporting
-
You
Can Just
Send As Simple Message With Links only, No
Buttons or Actionable Response
-
No
Reporting On
Interaction
-
Not
Possible To
Do Automated Drip Campaings Due To No
Interaction Update
-
Can't
Use With ChatBot, Always Human
Required
Why KWIM?
KWIM is the most comprehensive communication platform built on official WhatsApp APIs. We help you manage multiple WhatsApp Businesses and collaborate with your teams using a single platform.
- Built on Official WhatsApp API
- Simple Setup and Use
- Fully Integrated with Odoo / Flectra ERP Flow
- Template Driven Communication
- Extensive Reporting and Analytics
- Exceptional Customer Experience
- Better Response Rates and Higher Open Rates
- Reliable and Dependable
Affordable Pricing with Zero Setup Fee
Standard
$499
Per Year-
Unlimited Team Members
-
Free WhatsApp API Approval and Setup
-
WhatsApp Broadcast & Message Scheduler
-
Free 1,000 Conversations Per Month
-
Bulk WhatsApp Notifications and Campaign Analytics
-
Unlimited Live Chat conversations
-
48 hours SLA for Support
-
Advanced Campaign Filters
-
Roles & Permissions
Support Via : FAQs Videos Blogs Ticketing System